The Smarte Carte® Executive Team is committed to providing quality leadership in order to Maximize the Experience of our employees, partners and customers.
Chief Executive Officer
In his 17-year tenure with Smarte Carte, CEO Arthur Spring has held several positions within the company. Prior to Smarte Carte he worked for HMS Host as Vice President of Business Development in Europe where he was responsible for winning and executing food and beverage concessions in airports, including Amsterdam Airport Schiphol and Athens International Airport. From 1993 to 1997, Spring was a Project Director for BCEOM (France), an engineering and consulting company devoted to infrastructure development in the energy, environmental and transportation sectors. He has worked extensively in Eastern and Central Europe, North Africa and Asia. He graduated with honors from the University of California, Santa Cruz and has a Masters Degree in International Finance from Columbia University. He is a U.S. and French citizen and resides in Minneapolis
Chief Financial Officer
Jim joined Smarte Carte in 1994. Prior to that Jim worked in auditing at Ernst and Young in Minneapolis. Jim has his MBA in finance from the University of St. Thomas and his bachelor’s degree in accounting from St. John’s University.
Managing Director – Asia Pacific
Scott has been the Managing Director of Smarte Carte since February 2014 for the Asia Pacific region (incorporating Australia, New Zealand and Singapore). He holds a Bachelor of Business degree from the Swinburne University of Technology, is a Fellow of CPA Australia (FCPA), and is a Graduate member of the Australian Institute of Company Directors (GAICD). Scott reports to Smarte Carte’s Executive Leadership team in St. Paul, Minnesota. Previously, Scott operated as a CEO and COO in the automotive, agricultural, and investment industries for 16 years.
Vice President, General Counsel and Corporate Secretary
Greg has over twenty years of legal experience in a variety of industries including retail, telecommunications, medical device and manufacturing. Prior to joining Smarte Carte, Greg served as senior corporate counsel at Sherwin-Williams, where he provided legal support to several business units, including general industrial, packaging, automotive, and supply chain. Greg received his undergraduate degree from the University of Chicago and his J.D. from the University of Iowa College of Law.
Vice President and General Manager- Retail
Steve joined Smarte Carte in 2009 as a business developer focused on the recently acquired massage chair business. Since then, he has moved his way up through the company taking on different roles and responsibilities in various product lines. As Vice President and General Manager of Retail, Steve is responsible for our strategic vision for the entire retail business which includes electronic lockers, strollers, massage chairs, delivery lockers, and small and medium sized airports. Steve manages the business development and operations teams in driving growth within the retail space.
Prior to joining the company, he worked at BI Worldwide as a Project Manager selling and creating incentive and engagement programs to Fortune 500 companies such as Best Buy, Verizon and AT&T. He also became a Product Line Owner as he created and managed a new product platform to create, route, and compensate on referrals within large, complex organizations.
Steve holds a Bachelor of Science degree in Marketing, Supply Chain Management, and Entrepreneurial Management from University of Minnesota- Twin Cities, Carlson School of Management and an MBA from University of St Thomas, Opus College of Business.
Vice President, Technology And Engineering; Supply Chain
Amanda has more than 20 years of industry experience, including data management and business intelligence, supply chain optimization, merchandising, and field/store operations.
Amanda began her career at Target. She rose through the ranks leading field teams in logistics and sales floor roles and ultimately store management. With a plethora of retail operations experience (in 5 states and 7 different buildings), Amanda opened 2 new stores, lead a store remodel, and drove successful results in high and low volume stores.
After a successful run in store operations, Amanda was promoted to Target headquarters, where she spent 8+ years leading enterprise-wide improvements through strategy, technology, data, and process enhancements. Her focus was on large scale change initiatives with Master Data and Business Intelligence systems, impacting 8000+ internal and external users.
In 2015, Amanda took on a not-for-profit industry role at GS1 US, where she helped multiple companies assess and improve their data management to deliver a seamless customer experience—improving business processes and supply chain visibility.
As Vice President of Technology & Engineering; Supply Chain at Smarte Carte Inc., Amanda is responsible for our strategic technology vision, all product development (software, hardware, data), and ensuring consistent and quality execution within our supply chain.
Amanda holds a Bachelor of Arts degree in Business Management and Psychology from Luther College. In addition, Amanda has been a long time developer of talent, actively developing teams, as well as investing in others’ individual success as a mentor.
Vice President, Airport and International Operations
Thor’s thirty years of combined military and civilian leadership experience began as an officer in the United States Navy. Thor served as a naval aviator and later as an operational test pilot and test director, mission-qualified in all models of F-14 and F/A-18 tactical aircraft. His active / reserve military career successfully concluded after serving as the commanding officer for an unmanned aerial vehicle unit in the Iraq and Afghanistan theaters in 2011.
Thor developed a deep understanding of Lean / Six-Sigma continuous improvement strategy, and team development as he progressed through increasing levels of leadership in multiple manufacturing and supply chain leadership positions at Visiontek LLC, Lithonia Lighting, and W.W. Grainger Inc.
In 2005, Thor’s took a position W.W. Grainger Inc. as the first lean six-sigma black belt in the supply chain operations division, leading strategic, cross-functional process improvements across multiple functions including finance, information technology, product development, merchandising, inventory planning, purchasing and branch / distribution operations. Thor was promoted and relocated into successive leadership positions at Grainger’s largest distribution center in Kansas City, MO. His final role was leading the distribution and fulfillment operation for Grainger Global Sourcing, Grainger’s internal and largest supplier for privately-branded product lines.
Thor came to Smarte Carte in late 2016, as the Senior Director for Central Operations and North American Retail Operations. He was promoted in early 2018 to Vice President, Airport and International Operations, with responsibility for the top thirty airports in North America, and International airports and additional lines of business in Australia, New Zealand, Singapore, Great Britain and Sweden.
Thor holds a Bachelor of Science degree in Aeronautical Engineering from the United States Air Force Academy, and an MBA with concentrations in finance, accounting, and econometrics and statistics from The Booth School of Business at the University of Chicago.